Please note that estimated delivery times are based upon the time and date your order leaves our warehouse.
Your order will be shipped via USPS or UPS Shipping from our warehouse in Pennsauken. We strive to process your order within 24 hours of it being received. The delivery will take about 3-5 business days, but keep in mind it can sometimes be longer in remote areas. Over holiday periods and during sales promotions however this may not always be possible. If your order is delayed for any reason, we endeavor to contact you and advise you of shipping times. Of course you can always check the status of your order within your account.
Please ensure you enter your address details carefully when placing your order though as we cannot accept responsibility for extra shipping costs incurred as a result of insufficient or incorrect address information. If your parcel is returned to us because your order did not contain sufficient or complete information, one of our Customer Care Team members will contact you either by telephone or by email – however you will incur an additional postage and handling fee of $10 regardless of the value of your order. If there is no-one to accept delivery at the street address nominated in your order, the postman will take your parcel to your nearest Post Office, leaving a card at your nominated street address advising you when and where the parcel may be collected at your convenience. There is no additional charge for this service.